MAINTENANCE & SERVICE
Once our project has been signed off there starts the support and service period. We do provide onsite service facilities during the warranty period and after this period it can be also extend as Annual Maintenance contract. We also make sure that our support staffs are immediately available in order to extend support to our valuable clients.
Industries increasing depend upon AV and videoconferencing systems for daily business communication, the readiness and trustworthiness of such facilities is vital. We offer support contracts that are tailor-made to suit client requisite, coalescing preventative maintenance checks and assured technical support levels. We provide custom- made contract service and maintenance for integrated ELV, AV systems, Security systems, IT solutions and many more.
Contracts typically feature:
- Pre-paid annual maintenance
- On-site Technician
- Bi -Annual proactive maintenance call outs
- Replacement equipment at the earliest
- Documented Engineers Report and recommendations
- Complete piece of mind
- We also offer on-call corrective technical support aside from contractual services
gpc systems comprises of an excellent team consisting of Service Managers, Service Co-coordinators, Sales Engineers, Project Managers, Project Engineers, Technicians, Helpers and Drivers.
ANNUAL MAINTENANCE CONTRACTS
gpc systems also undertakes annual maintenance contracts (AMC’s). We do this for the projects executed and implemented by us. In case gpc systems has to undertake AMC for a project installed by some other company, a thorough study of the project site is done before the AMC service will be committed. This is to make sure that our clients and provided with the best possible service which renders hundred percent satisfactions.